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Community Action Agency
520 Reynolds
Laredo, Texas 78041
Phone: 956-523-4182
Fax: 956-523-5016
Mon-Fri 8am - 5pm
Closed Weekends and Holidays
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Comprehensive Energy Assistance Program (CEAP)

The Comprehensive Energy Assistance Program (CEAP is a utility assistance program. CEAP is designed to assist low income households in meeting their immediate needs and to encourage customers to control energy costs for years to come through energy conservation education. The program targets low income households with high energy usages. The Texas Department of Housing and Community Affairs administers the Comprehensive Energy Assistance Program, which is funded through the U.S. Department of Health and Human Services’ Low Income Home Energy Assistance Program.


 This program consists of two components:

1. Utility Assistance :Is use for home energy payments to assist Low Income Households to reduce their home energy costs. It shall combine home energy payments with energy conservation tips, participation by utilities, and coordination with other services in order to assist Low Income Households to reduce their home energy needs.

2. Household Crisis Component: Provides short-term assistance in "weather related and energy supply shortage emergencies and other energy related emergencies that affect widespread numbers of households" Eligibility will be determine at the point of the application intake.



⇒ Proof of US Citizenship or US Legal Resident;

⇒ Legal Residents documentation will be processed thru the SAVE program;

⇒ Current TX Driver's License or TX Identification;

Benefit Award Letters (example: Social Security, Disability Benefit, TANF, etc.)

Child Support (Approval Denial Letter);

Proof of household income in the last 30 days for all household members 18 years or older (Example: Check stubs, Pension, Royalties); ;

⇒ Your most current original electric bill;

If you have been with your electric company for 12 months or more at current residence, a Billing History/Energy Consumption is required from date of appointment with the dollar amount and kilowatts (kWh) consumed per month.

⇒ Names, Date of Birth and Highest Level of Education for all household members.


Family Size


For CEAP PY 2017, beginning January 24, 2017, eligibility for CEAP will be at 150% of Federal Poverty Income Guidelines.

SOURCE: Federal Register, Document Number 2018-00814, Thursday, January 18, 2018  

How long can a person be enrolled for and is there a maximum amount of assistance?

Participant for both components can be eligible for a max of 8 months. Expenditures will be limited to energy usage amount per billing cycle not to exceed maximum amount allowed by funding source.

How do I get started in this program?

• Residents must gather all needed documentation and present it to the Case Worker to be set up with an appointment.

• All Residents applying for CEAP will participate in energy conservation education

Home visits will be provided for the clients that are homebound, should you need a home visit, that can be arranged by calling your CAA Case Worker or the CAA Main Office. The objective of this Program is that the client becomes aware of energy conservation practices.

2018 Service Delivery Plan

Required Documentation

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